Terms of Service

Overview

Welcome to BagCove. This website is operated by BagCove. Throughout these Terms of Service, the terms “BagCove,” “we,” “us,” and “our” refer to BagCove.

These Terms govern your access to and use of https://bagcove.shop/, including browsing the website, placing an order, purchasing a handbag, or using any related service.

By accessing our website or placing an order, you agree to these Terms and all policies referenced herein, including our:

  • Payment Policy
  • Shipping Policy
  • Return & Refund Policy
  • Privacy Policy

If you do not agree to these Terms, you should not use our website or services.

Section 1 — Eligibility and Online Store Use

By using this website, you confirm that you are at least the age of majority in your state or place of residence and are legally capable of entering into a binding agreement.

You may not use our website or products:

  • For any illegal or unauthorized purpose
  • In violation of applicable laws
  • To commit fraud or misrepresentation
  • To interfere with the operation or security of the website
  • To infringe intellectual-property or privacy rights

We may restrict or terminate access for violations of these Terms, as permitted by law.

Section 2 — General Conditions

We reserve the right to refuse or cancel an order for a lawful reason, including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraud or unauthorized activity
  • Failed or unverified payment
  • Invalid or undeliverable address
  • Violation of these Terms

If we cancel an order after payment has been completed, the applicable amount will be refunded through the original PayPal transaction.

Section 3 — Product Information

We make reasonable efforts to ensure that product titles, descriptions, images, colors, dimensions, materials, prices, and availability are accurate.

However:

  • Product colors may appear slightly different because of device-display settings.
  • Measurements may have minor reasonable variations.
  • Product packaging or non-material details may occasionally change.
  • Product availability may change without notice.

Nothing in this section limits customer rights relating to products that are materially different from their description, damaged, defective, or incorrect.

Section 4 — Prices, Currency, and Taxes

All prices are displayed and charged in United States Dollars (USD $).

The complete order total, including applicable sales tax and shipping charges, will be displayed before payment is submitted.

BagCove currently provides free standard shipping on eligible United States orders.

Prices may change without notice, but price changes will not affect an order that has already been successfully completed unless there is an obvious pricing error. If a pricing error affects an order, we will contact the customer or cancel and refund the order.

Section 5 — Orders and Acceptance

Placing an order constitutes an offer to purchase the selected product.

An automated order-confirmation email confirms that we received the order but does not necessarily mean that the order has been finally accepted or shipped.

An order may be reviewed for:

  • Payment confirmation
  • Product availability
  • Shipping-address accuracy
  • Fraud-prevention purposes

Customers must provide current, complete, and accurate billing, shipping, email, and contact information.

Section 6 — PayPal Payments

BagCove currently accepts PayPal as its payment method.

Payment is collected when:

  • The customer completes PayPal checkout; and
  • PayPal successfully approves or confirms the transaction.

The funding options displayed within PayPal may vary according to the customer’s PayPal account and eligibility.

PayPal transactions are subject to PayPal’s applicable terms, privacy practices, security checks, and eligibility requirements.

BagCove does not currently accept:

  • Cash on Delivery
  • Personal checks
  • Direct bank transfers
  • Payment methods not displayed at checkout

Refunds will be issued through the original PayPal transaction, not through cash, bank transfer, or a different PayPal account.

Additional information is available in our Payment Policy.

Section 7 — Shipping and Delivery

BagCove currently ships to eligible addresses within the United States.

Our standard shipping terms are:

  • Shipping Cost: Free
  • Order Cut-Off: 5:00 PM Eastern Time (ET)
  • Handling Time: 1–2 business days
  • Transit Time: 4–6 business days
  • Total Estimated Delivery: 5–8 business days

Orders are normally processed Monday through Friday, excluding United States public holidays.

BagCove currently uses FedEx. If an alternative carrier is necessary, the carrier information will be provided in the shipment-confirmation email.

Delivery dates are estimates and may be affected by carrier delays, severe weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

Complete shipping terms are provided in our Shipping Policy.

Section 8 — Returns and Refunds

BagCove accepts eligible returns for defective and non-defective products.

The main return terms are:

  • Return requests must be submitted within 30 days of delivery.
  • Products must meet the eligibility conditions stated in our Return & Refund Policy.
  • Restocking Fee: $0
  • Customers pay return shipping for change-of-mind or customer-ordering mistakes.
  • BagCove pays approved return shipping for damaged, defective, or incorrect products.
  • Approved refunds are issued within 7 business days after the return is received, inspected, and approved.
  • Refunds are issued through the original PayPal transaction.

BagCove does not currently provide direct exchanges. Customers may return an eligible product and place a separate order for another product or color.

Section 9 — Order Cancellations

Customers should contact us immediately if they need to cancel an order.

Cancellation is not guaranteed after an order has entered processing or has been shipped. If cancellation is successful after payment, the refund will be issued through the original PayPal transaction.

A PayPal payment and a BagCove order cancellation are separate processes. Customers should not assume that an order has been cancelled unless BagCove confirms the cancellation.

Section 10 — Personal Information

Our collection, use, retention, and disclosure of personal information are governed by our Privacy Policy.

Payments are processed through PayPal, which processes payment information according to its own terms and privacy practices.

Section 11 — Intellectual Property

Unless otherwise stated, website content—including text, design elements, graphics, product photography, logos, and website layout—is owned by or licensed to BagCove and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit website content without prior written permission.

Section 12 — Customer Reviews and Submissions

If you submit a review, comment, photograph, suggestion, or other content, you confirm that:

  • The submission is accurate and lawful.
  • You have the right to submit it.
  • It does not infringe another person’s rights.
  • It does not contain malware, unlawful content, or misleading claims.

We may remove submissions that violate these requirements.

Section 13 — Third-Party Services and Links

Our website may use or link to third-party services, including PayPal, shipping carriers, analytics providers, or social-media platforms.

Third-party services are governed by their own terms and privacy policies. BagCove is not responsible for third-party websites or services outside our reasonable control.

Section 14 — Errors and Corrections

Occasionally, website information may contain a typographical, pricing, availability, or technical error.

We may correct inaccurate information. If an error materially affects an order that has already been placed, we will notify the customer and provide an appropriate resolution, including cancellation and refund where necessary.

Section 15 — Prohibited Uses

You may not use the website:

  • For unlawful, fraudulent, or deceptive activity
  • To provide false purchase or identity information
  • To interfere with website security
  • To introduce viruses, malware, or harmful code
  • To collect information about other users without authorization
  • To violate intellectual-property or privacy rights
  • To make unauthorized purchases or payment disputes

Violation may result in cancellation of orders or restriction of website access, as permitted by law.

Section 16 — Disclaimer

We do not guarantee that the website will always operate without interruption or technical error.

To the maximum extent permitted by law, the website and online services are provided on an “as available” basis. Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded.

Section 17 — Limitation of Liability

To the maximum extent permitted by applicable law, BagCove will not be responsible for indirect or consequential loss resulting from website use or circumstances outside our reasonable control.

This limitation does not apply where liability cannot legally be excluded, including liability arising from fraud, willful misconduct, or other rights protected by applicable law.

Section 18 — Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

Section 19 — Governing Law

These Terms are governed by the laws of the State of New York, United States, without limiting any mandatory consumer rights that apply under applicable law.

Section 20 — Changes to These Terms

We may update these Terms to reflect changes in our services, business practices, payment methods, or legal obligations.

Updates will be posted on this page with a revised “Last Updated” date. Changes will apply prospectively unless otherwise required by law.

Section 21 — Contact Information

Questions regarding these Terms may be sent to:

Section 12 – Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of New York, United States.

Section 13 – Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon being posted on this page.

Section 14 – Contact Information

Questions regarding these Terms of Service may be sent to:

Email: support@bagcove.shop

Business Information

Business Name: BagCove

Business Days: Monday – Friday 

Business Hours : (9:00 AM – 5:00 PM)

Business Phone: +1(585) 233-6272

Email: support@bagcove.shop

Business Address: 129 Prince St, New York, NY 10012, USA