Privacy Policy

Welcome to BagCove (“BagCove,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://bagcove.shop/, place an order, contact us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Information You Provide

When you place or attempt to place an order, contact us, request a return, or communicate with customer support, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order and product details
  • Return and refund information
  • Customer-support communications
  • Marketing preferences

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate location
  • Browser and device information
  • Operating system
  • Time zone
  • Cookie and similar technology identifiers
  • Pages viewed and links selected
  • Date and time of visits
  • Referral website
  • Website interaction and browsing activity

PayPal Payment Information

Payments on BagCove are processed through PayPal.

When you complete a PayPal transaction, PayPal may provide BagCove with information necessary to process and fulfill the order, such as:

  • Customer name
  • Email address
  • Billing and shipping information
  • Transaction amount
  • Payment status
  • PayPal transaction identification number
  • Limited transaction details

BagCove does not directly collect or store your PayPal password, complete payment-card number, or complete bank-account credentials. PayPal processes payment credentials according to its own privacy practices and terms.

2. How We Use Personal Information

We may use personal information to:

  • Process, verify, and fulfill orders
  • Process payments through PayPal
  • Arrange shipping and delivery
  • Provide order confirmations and tracking information
  • Handle returns, exchanges, refunds, and disputes
  • Respond to customer-support inquiries
  • Detect and prevent fraud or unauthorized activity
  • Maintain website security
  • Improve our website, products, and customer experience
  • Comply with tax, accounting, legal, and regulatory requirements
  • Send promotional communications when you have provided consent
  • Measure website traffic and advertising performance

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

3. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate and improve our website.

Types of Cookies

  • Essential cookies: Necessary for shopping-cart, checkout, security, and account functionality.
  • Functionality cookies: Remember customer preferences and website settings.
  • Analytics cookies: Help us understand website traffic and visitor interactions.
  • Advertising cookies: Help measure advertising performance and display relevant advertisements.

Third-Party Services

Depending on the services enabled on our website, third-party providers may collect information through cookies or similar technologies, including:

  • Google Analytics and Google advertising services
  • Meta/Facebook Pixel
  • PayPal
  • Website security and performance providers

These providers process information according to their own privacy policies.

Managing Cookies

You can block or delete cookies through your browser settings. Disabling essential cookies may prevent certain features, including the shopping cart or checkout, from working correctly.

Where required by applicable law, we will request consent before using non-essential analytics or advertising cookies.

4. How We Disclose Personal Information

We may disclose personal information to service providers when reasonably necessary to operate our business, including:

  • PayPal: For payment processing, fraud prevention, refunds, and payment disputes.
  • Shipping and delivery providers: To deliver orders and provide tracking.
  • Website and technical providers: For website operation, hosting, security, maintenance, and WooCommerce-related services.
  • Analytics and advertising providers: To measure website performance and advertising activity.
  • Professional advisers: Including accountants, insurers, legal advisers, and auditors.
  • Government or legal authorities: When required by law, court order, or a valid legal request.
  • Business-transfer parties: In connection with a merger, acquisition, financing, reorganization, or sale of business assets.

We disclose only the information reasonably necessary for these purposes.

5. Sale and Sharing of Personal Information

BagCove does not sell customers’ names, email addresses, phone numbers, billing addresses, or shipping addresses for monetary payment.

However, certain advertising or analytics technologies may be considered “sharing,” “targeted advertising,” or a “sale” under some United States state privacy laws, even when no money is exchanged.

Where applicable, customers may request to opt out of such processing by contacting us at support@bagcove.shop or by using any privacy or cookie controls available on our website.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Our website uses SSL encryption to protect information transmitted between customers and the website. Payments are processed through PayPal’s payment systems.

However, no website, electronic transmission, or data-storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders and provide customer support
  • Process returns, refunds, and payment disputes
  • Maintain accounting and transaction records
  • Prevent fraud and maintain security
  • Comply with tax, legal, and regulatory requirements
  • Resolve disputes and enforce our agreements

When personal information is no longer required, we may delete or anonymize it, subject to applicable legal requirements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request a copy of your information
  • Request data portability
  • Withdraw consent
  • Object to or restrict certain processing
  • Opt out of targeted advertising or certain sharing
  • Limit certain uses of sensitive personal information
  • Appeal a decision concerning a privacy request
  • Exercise your rights without unlawful discrimination

Some requests may be subject to legal exceptions. We may need to verify your identity before completing a privacy request.

To submit a request, contact:

Email: support@bagcove.shop
Phone: +1 (585) 233-6272

An authorized agent may submit a request on your behalf where permitted by applicable law. We may request proof of authorization and identity verification.

9. Legal Basis for EEA and UK Visitors

Where the GDPR or similar laws apply, we process personal data under one or more of the following legal bases:

  • Contract: To process and fulfill an order.
  • Consent: For optional marketing communications and non-essential cookies.
  • Legitimate interests: To maintain security, prevent fraud, improve services, and operate our business.
  • Legal obligations: To maintain tax, accounting, and legally required records.

Eligible individuals may also have the right to submit a complaint to their local data-protection authority.

10. Do Not Track and Privacy Signals

Because there is no universally accepted standard for traditional “Do Not Track” browser signals, our website may not respond to all such signals.

Where required by applicable law and supported by our systems, we will recognize applicable browser-based privacy preference signals, such as Global Privacy Control, as an opt-out request.

11. Children’s Privacy

BagCove is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

12. International Data Processing

BagCove is based in the United States. Personal information may be processed in the United States or other countries where our service providers operate.

Where required, appropriate safeguards will be used for international transfers of personal information.

13. Third-Party Websites

Our website may contain links to websites operated by third parties. BagCove is not responsible for the privacy practices or content of third-party websites.

Customers should review the privacy policy of any third-party website they visit, including PayPal.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, legal requirements, or data practices change.

The revised policy will be posted on this page with an updated “Last Updated” date.

Business Information

Business Name: BagCove

Business Days: Monday to Friday (9:00 AM – 5:00 PM)

Customer Support: 24/7

Business Phone: +1(585) 233-6272

Email: support@bagcove.shop

Business Address: 129 Prince St, New York, NY 10012, USA