Payment Policy

At BagCove, we offer PayPal to provide customers in the United States with a secure and convenient payment experience.

1. Accepted Payment Method

We currently accept the following payment method at checkout:

  • PayPal

Customers can use the eligible payment options displayed by PayPal during checkout. The availability of specific PayPal funding options may depend on the customer’s PayPal account and eligibility.

2. Payment Methods Not Accepted

We currently do not accept:

  • Cash on Delivery (COD)
  • Personal checks
  • Direct bank transfers
  • Any payment method not displayed at checkout

3. Payment Currency

All product prices, applicable taxes, shipping charges, and order totals are displayed and charged in United States Dollars (USD $).

The complete order total will be shown before the customer submits payment.

4. When Payment Is Collected

Payment is collected when the customer completes the PayPal checkout process and the transaction is successfully approved.

After a successful order:

  • An order confirmation email will be sent to the email address provided during checkout.
  • The order will be processed and prepared for shipment.
  • If a payment is pending, declined, or cancelled by PayPal, the order may not be processed until payment is successfully confirmed.

5. Payment Processing and Security

Payments are securely processed through PayPal.

  • Our website uses SSL encryption to protect information transmitted during checkout.
  • BagCove does not directly store PayPal login credentials, complete card details, or bank account credentials.
  • Payment transactions are subject to PayPal’s applicable terms, privacy practices, security checks, and eligibility requirements.
  • Eligible purchases may be covered by PayPal Purchase Protection, subject to PayPal’s applicable terms and eligibility requirements.

6. Order and Payment Verification

Customers must provide accurate billing, shipping, email, and contact information when placing an order.

BagCove or PayPal may review a transaction for security or fraud-prevention purposes. An order may be delayed or cancelled if:

  • The payment cannot be verified.
  • The transaction remains pending or is declined.
  • Incorrect or incomplete customer information is provided.
  • The transaction is identified as potentially unauthorized or fraudulent.
  • The ordered product becomes unavailable.

If BagCove cancels an order after payment has been completed, the applicable payment will be refunded through the original PayPal transaction.

7. Failed or Pending Payments

If a PayPal payment is declined, cancelled, or remains pending, customers should:

  • Confirm that their PayPal account and selected funding source are active.
  • Verify that the billing and contact information is correct.
  • Contact PayPal for assistance with payment-account restrictions.
  • Contact BagCove if the payment was completed but an order confirmation was not received.

An order is not considered successfully paid until PayPal confirms the transaction.

8. Refunds

Returns and refunds are subject to our Refund Policy.

Once a returned item has been received, inspected, and approved, BagCove will issue the refund through the original PayPal transaction within 7 business days.

After BagCove issues the refund, additional processing time may be required for the amount to appear in the customer’s PayPal account or original funding source. This processing time is controlled by PayPal or the customer’s financial institution.

9. Unauthorized Transactions and Payment Disputes

If you believe a payment was made without your authorization or there is an issue with a transaction, please contact us promptly.

Customers may also contact PayPal or use the PayPal Resolution Center, subject to PayPal’s applicable dispute and Purchase Protection terms.

Business Information

Business Name: BagCove

Business Days: Monday – Friday 

Business Hours : (9:00 AM – 5:00 PM)

Business Phone: +1(585) 233-6272

Email: support@bagcove.shop

Business Address: 129 Prince St, New York, NY 10012, USA